Dates: April 22, 23, and 24

Times: 8:30 am — 4:30 pm

Location: 185 Main Street, New Britain, CT 06051

Cost: $1000

21st Century Leadership

Leading the Organization

  • Developing a Flexible Management Style
  • Promoting Accountability and Mature Behavior
  • Human Motivation and Style            
  • Leadership ‘Presence’ and Interpersonal Skill Development

 Developing Behavior Style Flexibility (DISC Instrument)

  • Interpersonal Competency
  • Improving Communication Style
  • Communication Style Analysis
  • Discussing Ideas Without Intimidating
  • Interviewing and Selection Skills
  • Organizational Communication
  • Personal and Professional Goal-Setting            
  • Setting Expectations to Enable Performance

 Involvement in Planning and Organizing

  • Orientation and Training in Your Organization
  • Objective-Setting and Delegation to Develop Front Line Leaders
  • Performance Review           

 Managing and Improving Performance  

  • Leadership Performance Cycle
  • Shifting from Manager to Coach
  • Coaching Skills to Improve Supervisor Performance
  • Organizational Change
  • Change Strategies
  • Communicating For Organizational Change
  • Influencing for Win / Win Outcomes
  • Communication Planning
  • Improving Customer Responsiveness
  • Developing Your Organization / Promoting Teamwork
  • Organizational Culture Change
  • Decision-Making for Involvement (Consensus Technique)
  • Assessing Team effectiveness
  • Team Development
  • Meeting Management Skills
  • Managing Conflict
  • Process Improvement
  • Personal Organization Strategies and Time Management

About the Instuctor - Mike Schulde:

For over 10 years Mike Schulde has been a Central Connecticut State University ITBD Instructor focusing on Leadership/Management Topics. Additionally, Mike is principal of Quality Leadership Network, which helps clients achieve their performance objectives through leadership development, process improvement, teamwork, and customer focus. With expertise in management, team, and organizational development, Mike has consulted, and provided training and development services for 25 years to organizations in industry, service, government, and non-profit sectors. Mike holds a Master’s degree in Organizational Behavior, and teaches management, business policy, and other courses as an adjunct professor at several colleges and universities.